Interaction Optimizer Data Integration

This course teaches delegates how to use Portrait configuration to make your data available to Interaction Optimizer, so that your users can create rules that refer to this data.

Duration: ½ day

Audience: Systems integrators, systems administrators, and DBAs

Prerequisites

Use of Interaction Optimizer, database experience, and SQL query skills.

Topics covered

• Overview
• What Interaction Optimizer does and how it works
• Introduction to Portrait tools used on the course: Configuration Suite, MDT, and Strategy Manager
• Retrieving data for rules
• Database integration techniques: how to use Systems and Transactions to query external systems
• Injecting data into the Interaction Optimizer rules flow engine
• Making data points available for rule creation
• Testing and debugging data integration

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